myGEM implementation – WELCO

WELCO spol. s r.o.

Situation:

Company WELCO spol. s r.o. is a reliable manufacturer of high quality additional materials for the welding industry. It provides not only the sale of these materials and accessories for welding technology, but also provides consultancy in this area, including the provision of services such as repairs, maintenance or renovation of welding equipment. Its products are characterized by high quality and are offered through a system of direct sales to end customers through their own sales network of authorized technicians.

Default status:

Before deploying the new myGEM information system, customer processes were not covered in the organization.

Implementation goals:

Ensure:

• transparent management of all the various implementation processes, i.e. consulting and sale of special materials and accessories for welding and soldering,
• implementation of new economic modules.

myGEM solution:

The myGEM system has been implemented to manage the implementation processes in the company. The following modules are used: Logistics – Sales, Logistics – Purchasing, Warehouses, Bookkeeping and Property.

Schedule of work:

Diagnosis of processes requirements, solution design, implementation and training, processing the procedures for individual processes (duration of 6 months).

Number of users:

Approximately 10 active users: traders, expedition staff, invoicing, accountant, management.

Benefits:

• covering all implementation processes with a complex system
• improving the quality of the data base as the basis for more detailed planning
• tool for significantly expanding processes, especially in the production area
• quick training of new users according to established procedures
• improving customer support for sales and service
• high operational reliability and security of stored data
• support for the latest technologies and trends
• protection of company assets by an integrated solution